TriviaPit Support
Last updated: November 4, 2026
Need a hand with TriviaPit? Contact us about your host account, Bluetooth connection, solo play, or a category purchase.
Contact Support
- Email: info@mail.jimanize.com
- Response time: We aim to respond within 1-3 business days.
- Child safety: Read our child safety standards.
- Account deletion: Request deletion of your TriviaPit account.
Frequently Asked Questions
Do I need an account to play?
No account is needed for a solo game. You need an account to host games.
Can I play without an internet connection?
Yes. Download the app and create the host account first. TriviaPit uses Bluetooth for nearby multiplayer connections, so gameplay does not require an ongoing internet connection.
How many categories are free?
Three categories are free. Additional categories are available as one-time purchases through Apple or Google.
Bluetooth is not connecting. What should I try?
Confirm Bluetooth is enabled on the devices and follow any permission prompts from your operating system. Keep devices nearby, then close and reopen the connection flow. If it still fails, contact support with the device models and OS versions.
How do I get help with a category purchase?
Include the device platform and the category involved. Apple or Google processes in-app purchases, so purchase receipts and billing questions may also need to go to the applicable store's support team.
For faster help, include your device model, operating system version, and a short description of what happened. Please do not email your password or payment details.